Terms & Conditions

Last updated: 17 August 2026

1. Who we are

This website is operated by House Me Up. You can reach us any time at [email protected].

2. Products and pricing

• All prices are in euros (€) and include VAT where applicable.
• Shipping costs are shown before you pay: Greece €3, International €10, and free on orders over €80.
• We make every effort to display products and colours accurately, but slight variation may occur.

3. Orders and contract

Your order is an offer to buy. The contract is formed when we confirm your order by email. We may decline or cancel an order (e.g., if an item is unavailable or a pricing error occurred); in that case you receive a full refund.

4. Payment

Payments are processed securely by Stripe. We do not receive or store your full card details. Strong Customer Authentication (SCA) may be required by your bank.

5. Delivery

We ship with several trusted courier and postal partners, chosen based on availability, so your order reaches you as reliably as possible. Estimated delivery is 2–7 business days; orders within Greece are usually on the faster end, while longer times (beyond a couple of days) typically apply only to international shipping. Risk passes to you on delivery.

6. Right of withdrawal & returns

As a consumer in the EU you have a 14-day right of withdrawal for distance purchases. See our Returns & Withdrawal Policy for full details.

7. Legal guarantee

Goods must conform to the contract. You have statutory rights under EU and Greek consumer law (Law 2251/1994) if an item is faulty or not as described.

8. Liability

Nothing in these terms limits liability that cannot be limited by law. Otherwise, our liability is limited to the value of your order.

9. Governing law & disputes

These terms are governed by Greek law. Consumers may also use out-of-court dispute resolution; competent Greek courts have jurisdiction where mandatory consumer rules apply.

10. Contact

Questions about these terms: [email protected].